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Enjoy Free Shipping On All Orders Today!

    Shipping Policy

    COVID-19 DELAYS

    There may be slight delays from our normal delivery times as a result of Covid-19. Shipping services are not guaranteeing any delivery times at the moment, and therefore we cannot either. We apologize if your shipment does not arrive on time.

    FREE SHIPPING

    We are glad to bring our customers great value and service. That’s why we provide free tracked shipping directly from our warehouses using variety of different courier service. Please note that we fulfill all orders from our end within 1-3 business days and then hand it over to courier companies. We use different courier providers such as Fedex, UPS and Canada Post, based on customers location.

    SHIPPING TO OVER 200 COUNTRIES

    We are proud to offer international shipping services. However, there are some locations we are unable to ship to as of now. If you happen to be from one of those countries we will contact you.

    LOST/MISSING PACKAGES

    The Shared Brand is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.

    CUSTOMS

    We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country. We are required by law to declare the value of items in order for the correct custom fee calculation.

    SHIPPING TIME

    Shipping time varies by location. These are our estimates:

    Location

    *Estimated Shipping Time

    United States

    5-13 Business days

    Canada

    8-15 Business days

    Europe and UK

    5-13 Business days

    Australia, New Zealand

    10-15 Business days

    Central & South America

    10-15 Business days

    Asia

    8-15 Business days

    Africa

    15-20 Business days


    Max delivery time – 20-30 business days.

    *This doesn’t include our 2-5 days order processing time.

    *All shipping times exclude clearance/customs delays

    TRACKING INFORMATION

    You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available.

    MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.

    For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us at info@thesharedbrand.com.

    WILL MY ITEMS BE SENT IN ONE PACKAGE?

    For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

    If you have any other questions, please contact us at info@thesharedbrand.com and we will do our best to help you out.